Improving our service through digital transformation
As the world is rapidly transforming to digital and mobile, customers’ needs and expectations are also evolving fast. Rabobank takes part in this transformation by designing the simplest way to create and maintain a financial healthy environment for our customers. This is an exciting task because everything is open. This evolution touches every part of our business and creates a new experience for our customers. To help Rabobank capitalise on this opportunity, our digital transformation teams work to establish our digital DNA and speed digital adoption across Rabobank. The roles are varied and include data scientists, UX-designers, consultants, product managers and innovation managers. Together, we aim to offer digital solutions for all our customers’ digital needs.